Documenting problems and solutions for Latin American foreign trade clearance

Our salesman was off-duty solving urgent problems for a Mexican customer's shipment.

This is also to say that when the spare parts were stranded in the port of Havana for 28 days after...

At 3:00 a.m., the Mexico City customer was still refreshing the logistics tracking page - the shipment of $80,000 worth of automotive sensors was still stuck in customs. This is the third stranded shipment this month due to documentation issues, and the daily storage fees incurred amount to 20% of profits evaporating.

Fortunately, though, these have been resolved.

We summarized the three major invisible costs of Latin American importers

1, certification minefield: the same diesel generator, Brazil INMETRO certification and Cuba NC certification requirements vary up to 17 items.

2, inventory problems: an agricultural machinery dealers due to misjudging the compatibility of parts, the backlog of inventory enough to sell for 14 months.

3. Logistics black box: The "phantom surcharge" on the Caribbean shipping route during the peak season may suddenly increase by 35%.

This is how we solved the problems that arose:

Dynamic compliance database: real-time update of the latest certification requirements of Latin American countries (including the interpretation of the new regulations of Cuba 2025)

Triple Match Verification: Avoid compatibility issues through video inspection + 3D model comparison + localized manuals.

Transparent Logistics: Provide "DDP Quote Calculator" with all prepaid costs.

Just last week, we assisted a Cuban customer to complete an urgent replenishment of a batch of photovoltaic inverters: it took only 11 days from the Shenzhen factory to the Matanzas warehouse, which is 9 days faster than the industry average. The secret was to pre-record all the products' TARIC codes and pre-review 6 technical documents.

What "surprises" have you experienced with your shipments lately?

If you are looking to source products in China, why not listen to our solutions for a safer future?